REFUND & RETURN

Thank you for choosing Olikehide LLC! We want you to be satisfied with your purchase. If you are not satisfied with your order, we offer the following refund and return policy to ensure a smooth shopping experience.

Return Policy
1. Return Period: If you are not satisfied with your purchase, you may return it within 30 days of receipt.
2. Return Requirements: Returned items must be unused, undamaged, and retain their original tags and packaging. We reserve the right to refuse any items that do not meet return requirements.
3. Return Methods: Please contact our Customer Service team via email to obtain a Return Merchandise Authorization (RMA) number and return address. Clearly mark the RMA number on the outside of the shipping box.

Refund Policy
1. Refund Processing: Once we receive and inspect your return, we will process your refund within 7 business days. The refund will be credited to the original payment method.
2. Shipping Costs: If the return is due to product quality issues, we will cover the return shipping costs. In other cases, return shipping costs are the customer's responsibility.

Exchange Policy
1. Exchange Request: To exchange an item, please contact Customer Service to obtain exchange authorization and follow the same return process.
2. New Item Shipment: We will process your exchange request and ship the new item as soon as possible.

Special Circumstances
Sale and Clearance Items: Sale and clearance items may not be eligible for refunds. Please refer to the product page for details.

Thank you for choosing Olikehide LLC. We are committed to serving you!